Last man approach is not always followed

This is a strange one.  As I’ve mentioned a few times, we (Altogether Digital) are soft-launching our new affiliate network in a few weeks time and as part of this I had a query for the IT director at the provider we are using.

To give you a bit of background, we decided to use a new ASP based solution (NOT directtrack!) after weighing up a number of different ideas.

Anyhow - back to my point.  I spoke to the IT Director about some additional functionality that we wanted to add and as part of this it came out that this provider (who currently run a medium sized US network) work on a first-in cookie basis.

In other words, if a visitor visits a merchant via Affiliate A and decides not to buy, but goes back and purchases something after visiting Affiliate B’s site/ad (within the cookie period) then Affiliate A get the commission, even if they did not generate the sale.

This is the opposite to how all the networks in the UK tend to work and I did have to pinch myself and confirm that I was not mistaking things, in fact, I asked Pete at Affiliate Future to confirm that they worked on the last man in basis and was greated with the following reply:

Pete says: how long you been in affiliate marketing..lol

So maybe it’s a geographic thing, I tell myself.   I get back in contact with the software provider and tell them that as things stand we would not want to launch with the tracking set that way - we certainly don’t want to encourage cookie stuffing after all.  Luckily all is fine and they are able to change the tracking method for our setup but I kept wondering if it was a US thing.

I asked Shawn Collins to clarify:

Shawn says:  that’s odd - LinkShare, CJ, Performics, Shareasale, etc - all pay on last referrer - I don’t beleive there is even an option to go the other way

Shawn says: that’s really such a big risk being invited - I like how MYAP does it - they let you decide by afifliate with last referrer getting paid as the default. I set it as first referrer for some adware affiliates back in 2002 when we were debating whether they were cheating

Shawn says: so they would only get commission if they were the first and only referrer, as I expected, their numbers dropped big time

So it seems it’s not a location thing but Shawn does raise a good point about Spyware, something that due to the efforts of Clarke, Jess and a number of others has never been too much of an issue in the UK (unlike the US where it’s been a long term plague).

I’m really trying to think of other reasons for a network to work this way - the only other slight benefit I could see (if you can even call it a benefit) is that it may make things harder for brand name bidders but I really would be interested in hearing the views of affiliates, merchants and networks alike to if this kind of policy would make much of a difference to them.

Share and Enjoy: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Digg
  • del.icio.us
  • Netvouz
  • DZone
  • ThisNext
  • MisterWong
  • Wists

RSS feed | Trackback URI

1 Comment »

Comment by Stephen Pratley
2007-10-07 12:17:43

I guess if a merchant was looking to extend their reach and use the affiliate channel to find completely new prospects it would be a good system to employ, but that’s not really affiliate marketing, it’s more like brand advertising.

Affiliate marketing is much more about getting the consumer to make that sale at that merchant.

To work that way you’d also need a very reliable lifetime cookie in place. I know if I start researching a holiday or a big purchase like a TV I take ages between first looking and getting my credit card out.

 
Name (required)
E-mail (required - never shown publicly)
URI
Your Comment (smaller size | larger size)
You may use <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong> in your comment.